SWGLTD Bathrooms Privacy Policy
Introduction
At SWGLTD Bathrooms, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you engage with our bathroom design, fitting, and supply services.
Information We Collect
- Personal Information:
- When you request our services, we may collect personal information such as your name, address, contact details, and payment information.
- We use this information to provide our services and communicate with you effectively.
- Usage Data:
- We collect data related to your interactions with our website, including IP addresses, browser type, and pages visited.
- This helps us improve our website and tailor our services to your needs.
How We Use Your Information
- Service Delivery:
- We use your personal information to fulfill your requests for bathroom design, fitting, and supply services.
- This includes scheduling appointments, delivering products, and completing installations.
- Communication:
- We may contact you via email, phone, or mail to provide updates, confirmations, or respond to inquiries.
- You can opt out of marketing communications at any time.
- Legal Compliance:
- We process your data to comply with legal obligations, such as tax reporting and warranty claims.
Data Security
- Protection Measures:
- We implement technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.
- Our employees and contractors are bound by confidentiality agreements.
- Third Parties:
- We may share your information with trusted third parties (e.g., plumbers, electricians) involved in your project.
- These parties are contractually obligated to protect your data.
Retention Period
We retain your personal information for as long as necessary to provide our services and comply with legal requirements. After this period, we securely delete or anonymize your data.
Your Rights
- Access and Correction:
- You have the right to access and update your personal information.
- Contact us if you need assistance.
- Withdraw Consent:
- You can withdraw your consent for data processing at any time.
- However, this may affect our ability to provide services.
Contact Us
If you have any questions or concerns about our privacy practices, please contact our data protection officer at privacy@swgltdbathrooms.co.uk